Return Policy

Our Commitment to Customer Satisfaction

At Tactical Formulary, we are dedicated to ensuring our customers are completely satisfied with their purchases. If for any reason you are not entirely happy with your purchase, we offer hassle-free returns or exchanges within 30 days.

Conditions for Returns or Exchanges

To be eligible for a return or exchange, please ensure that:

• The product is unused and in its original condition suitable for its intended purpose of building or cleaning firearms.

• The product is clean and free from any residues or contaminants.

• The product is returned with all original packaging and labels intact.

Exceptions to Return Policy

Please note that the following items are not eligible for return or exchange:

• Clearance or sale items

Product Compatibility

Returns will not be accepted if the mat has been modified or altered in any way.

How to Initiate a Return

To return a product, simply follow these steps:

1. Use the Contact Us form to send us a message regarding your return.

2. Package the mat securely.

3. Include your proof of purchase and contact details.

4. Ship the mat using the instructions provided.

5. Once we receive your returned item(s), we will send you a confirmation email.

Customer Responsibility

Customers are responsible for all shipping costs associated with the return.

Refund Process

Refunds will be processed within 15 days of receiving the returned item(s), and will be processed using the original payment method.

Contact Us

For any questions or assistance with returns, please contact us using our Contact Us form.